Refund policy

Return & Refund Policy

Panthari Sports

At Panthari Sports, we are committed to providing high-quality products and a smooth shopping experience. Please review our return and refund policy carefully before making a purchase.

Returns

We accept returns within 7 days of the delivery date.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition

  • The item must be returned in its original packaging

  • Proof of purchase (order confirmation or receipt) is required

Items that show signs of wear, damage, or alteration may not be eligible for return.

Non-Returnable Items

The following items cannot be returned:

  • Final sale items

  • Gift cards

  • Items marked as non-refundable

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund is approved or rejected.

If approved:

  • Refunds will be issued to the original payment method

  • Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider

Shipping fees are non-refundable, unless the item arrived damaged or incorrect.

Exchanges

We only replace items if they are:

  • Defective

  • Damaged

  • Incorrectly shipped

If you need an exchange, please contact us before returning the item.

Return Shipping

Customers are responsible for return shipping costs, unless:

  • The item was defective

  • The wrong item was sent

We recommend using a trackable shipping service, as we are not responsible for lost return packages.

International Orders

Panthari Sports ships to the United States, Europe, and Oceania.

Customers are responsible for any customs duties, import taxes, or additional fees required by their country.